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Philanthropy Department

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Position Title: Donor Relations Manager
Location: Washington, D.C or New York, NY
Reports to: SVP of Philanthropy, Outreach & Events
Travel: Approximately <25%

About the National Down Syndrome Society (NDSS):
The National Down Syndrome Society is the leading human rights organization for all individuals with Down syndrome. NDSS provides state-of-the-art, comprehensive programming to all individuals with Down syndrome and their families with four main areas of programming which include: the National Advocacy & Policy Center, the National Inclusive Health & Sports Program featuring the National Buddy Walk® Program, Community Outreach and Resources and Public Awareness. NDSS maintains an aggressive, comprehensive legislative agenda than spans the life of an individual with Down syndrome.

Summary of Responsibilities:
The Donor Relations Manager is a full time position that reports directly to the Senior VP of Philanthropy, Outreach and Events. The Donor Relations Manager is responsible for developing and implementing engagement and fundraising strategies to enhance and grow revenue and current and prospective donors. The Donor Relations Manager also provides comprehensive administrative assistance to Philanthropy department, with a focus on office and fundraising support, effective database management and reporting, event logistics and donor stewardship efforts (acknowledgements, printed material inventory, prep materials for donor meetings). As necessary, the Donor Relations Manager will recruit and supervise volunteers to help with department efforts. Paramount to this position is the ability to work with a high degree of independence, and juggle various projects at once, while maintaining a clear view of how each project supports the organization’s mission.

• Design, document, and implement a systematic and integrated donor relations program.
• Establish and manage information tracking processes regarding acknowledgement, recognition, on-going communications and continued cultivation of past and current donors and members to enhance their relationship with NDSS and increase the likelihood of continued contributions
• Maintain online profiles, including Charity Navigator and Guidestar
• Assist with final reports for grants and other writing needs.
• Attends internal and external meetings, CFC fairs and community events as required.
• Discovers donor companies’ corporate social responsibility and/or workplace giving objectives, identify opportunities that align with NDSS’ mission statement, and work with staff to create engagement initiatives and opportunities.
• Works with SVP Philanthropy to create solicitation and year-round engagement strategies to retain current and attract new donors
• Maintain physical donor communication materials and inventory of general development team supplies.
• Provide general clerical support
• Answer general development phone inquiries.
• Provide professional assistance and interaction with donors (via phone, computer and face-to-face).
• Provide support when acknowledging appropriate financial and in-kind donations by correspondence.
• Support NDSS team to generate development reports from database (sponsors, major donors, individuals, lapsed donor, etc.).
• As appropriate, provide prospect research for CEO and SVP Philanthropy.
• Solicit in-kind donations for various event

Qualifications and Experience
• Ability to convey a high degree of commitment and passion for mission of NDSS
• Excellent written and oral communication skills that are effective with a diverse range of audiences including board members, volunteers, internal staff, donors, executives, potential funding partners and all constituencies.
• Ability to maintain a high level of confidentiality
• Exceptional understanding of philanthropy as it relates to the not-for-profit organization and a wide and deep knowledge of fundamental disciplines of resource development
• The ability to work independently and as part of a team; detail oriented, well organized, focused and goal-oriented, with a high level of initiative and energy, as well as problem solving skills.
• Prior experience in a database management as well as knowledge of CRM database required; Raiser’s Edge experience preferred
• The knowledge and ability to create, execute and/or support, and oversee a comprehensive donor acknowledgement and recognition plan, including advising on complex and carefully orchestrated cultivation events and programs for the major donors.

• Bachelor’s degree (or equivalent) with a minimum two years of nonprofit donor relations experience.
• Raiser’s Edge experience
• Proficient in Microsoft Office, including Word, Excel and PowerPoint
• Excellent verbal, written and digital communication skills

NDSS Benefits: NDSS currently offers full competitive employee benefits including medical and dental insurance, LTD, STD, Group Life insurance, 403(b) plan with matching, unlimited vacation and paid holidays.


How to Apply: Qualified candidates should submit their resume with a cover letter and writing sample to NDSS Chief of Staff, Keisha Landry via email at